Lemvigh-Müller
B2B TOP-CLASS EUROPEAN COMMERCE

A powerful, improved commerce platform takes Lemvigh-Müller to the next level.

00. Fakta
Turnover

+6 mill. kr.

Stores

23

Products

+300.000

Employees

1.300

Sustainability

Focus on people, environment and suppliers

TECHNOLOGIES

Sitecore
Solr

01. EXECUTIVE SUMMARY

TAILOR-MADE DIGITAL STRATEGY

Lemvigh-Müller has a long-lasting B2B solution on Sitecore. The platform creates a constant user experience and can handle the more than 6 million Danish kroner expected to run through the platform each year.

Thorough UX analysis has resulted in a digital strategy and a number of value-adding services that ease the daily work of tradesmen. 

02. CHALLENGE

HOW TO LIFT DIGITAL B2B COMMERCE TO THE NEXT LEVEL

Lemvigh-Müller sought a partner who could understand their business. They chose IMPACT because of our experience and skills in enterprise architecture, roadmap design and experience in both B2B and B2C.

The objectives of the project included enhancing the user experience and customer satisfaction, as well as creating a future-proof platform.

03. CONCEPT

DIGITAL INVESTMENT IMPROVES IMAGE

Through in-depth analysis of Lemvigh-Müller’s customers, and together with their own development team, we have created a commerce platform that supports customers in their daily lives. This increases customer satisfaction and digital revenue.

Together, we have taken Lemvigh-Müller’s B2B-commerce to the best in class in Europe.

We have just focused on developing digital services and solutions that support our customers’ business in areas such as purchasing optimizing, inventory management, document management, logistics and technical documentation. IMPACT has been an important partner for our own e-commerce development team on this journey.

Kim ØxenholtMarketing- & E-Business Director, Lemvigh-Müller A/S
04. PROCESS

SKILLS LIVE ON

For Lemvigh-Müller, we have not just supplied a product. In addition to collaborating on Lemvigh-Müller’s new commerce solution, we have helped to digitally equip the wholesaler’s own organization. This means that our skills will live on in the organization, which has gained new tools and processes for a successful digital presence.

IMPACT HAS HELPED LEMVIGH-MÜLLER WITH

  • Formulating a new digital strategy
  • Designing digital roadmaps
  • UX and design
  • Building a high-level platform based on Sitecore and Solr
  • Optimizing internal processes and personnel training
Lemvigh-muller indkøb
05. THE SOLUTION

STRONG PLATFORM AND CONSISTENT USER EXPERIENCE

Lemvigh-Müller’s new B2B-commerce platform is among the strongest in the market. More than DKK 1.5 billion is expected to run through the platform in 2018.

  • The solution is built on a Sitecore platform that creates a consistent user experience.
  • Lemvigh-Müller’s brand site is built together with the commerce platform, so Lemvigh-Müller only needs to add products in one place, and customers can always find the same products on the commerce platform and brand site.

The advanced Sitecore solution also includes a wide range of value-added services that Lemvigh-Müller offers to its customers, e.g., a free worksheet system. These are tools that make everyday life easier for craftsmen, and make Lemvigh-Müller an excellent partner for their customers.

lemvigh muller ipad

Lemvigh-Müller’s new B2B-commerce platform is among the strongest in the market. More than DKK 1.5 billion is expected to run through the platform in 2018.

The solution is built on a Sitecore platform that creates a consistent user experience.
Lemvigh-Müller’s brand site is built together with the commerce platform, so Lemvigh-Müller only needs to add products in one place, and customers can always find the same products on the commerce platform and brand site.

The advanced Sitecore solution also includes a wide range of value-added services that Lemvigh-Müller offers to its customers, e.g., a free worksheet system. These are tools that make everyday life easier for craftsmen, and make Lemvigh-Müller an excellent partner for their customers.

Kasper HolstCEO & Partner, IMPACT

Would you like to know more about the project?

Then get in contact with Kasper. He can tell you the entire story.