Take control of your inventory with an Order Management System
Bytes of IMPACT: The best way to secure a unified commerce experience and drive up customer satisfaction
Why you need an Order Management System
If your online and offline sales are decoupled, then you are not taking full advantage of your inventory. An Order Management System (OMS) is at the core of future retail and unified commerce. With an OMS you will be able to leverage all your sales channels, to make sure you provide customers with your product when and where they want it. The OMS orchestrates your orders, by combining processes and data to give your customers a seamless shopping experience.
Today, most companies are still utilising their existing platforms such as ERP or e-commerce platforms to handle offline and online orders. It is inefficient, drives up costs and worst of all, your customers are looking to your competitors who deliver the product where and when they want it.
At this Bytes of IMPACT, we will look at OMS’ from a tech and business perspective and dig into:
- What is an Order Management System?
- Where does it fit in your architecture?
- How an OMS enables unified commerce
- Best practices from successful brands like Imerco, HiFI Klubben and GANNI
The webinar will be held in English and will last approx. 45 minutes.
In the past 5 years, Anders has worked in the field of IT and business. He is passionate about building future-proof technology that creates seamless customer experiences and helps businesses stay relevant to their customers. He has previously worked as a Senior E-commerce Business Analyst at Pandora and IT Business Consultant at IC Group.
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Please note: Other agencies will not be permitted to download or watch the webinar. Thank you for understanding.